基本信息出版社：Butterworth-Heinemann
页码：365 页
出版日期：2004年06月
ISBN：0750677775
条形码：9780750677776
装帧：平装
正文语种：英语
外文书名：以人为本的知识管理: 有效决策如何决定公司的成功
内容简介 The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services-all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people-the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act-in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.
? First book to connect cognitive science with knowledge management
? Karl Wiig has worldwide name recognition as thought leader
? Clearly written for professionals with charts and checklists
作者简介 He has authored four books and over 60 articles on knowledge management, co-founded the International Knowledge Management Network, and served as keynote speaker on six continents. He works with clients to improve enterprise performance with knowledge management practices and focuses on business-related issues with senior management; tactical approaches and solutions with middle management; and hands-on methods with professional knowledge practitioners. He applies perspectives and principles from Systems Sciences, Management Sciences, Information Sciences, Cognitive Sciences, Social Sciences and Economics.Mr. Wiig holds degrees from Case Institute of Technology, was Director of Applied Artificial Intelligence and Systems and Policy Analysis at Arthur D. Little, Inc., and management consulting partner with Coopers & Lybrand. He is Life Member of IEEE and is listed in Who's Who in theWorld and other reference works.
媒体推荐 "Karl Wiig's understanding of the human and organization dynamics of KM is unsurpassed. His decades of experience and insight are captured in this seminal work." -- Carla O'Dell, Ph.D., President, APQC "When it comes to weaving together theory and practice, Karl Wiig is a master! People-Focused Knowledge Management illustrates this beautifully. In it he integrates management philosophy with company specific illustrations, cutting edge epistemological theory with specific knowledge management strategies, and current psychological research with operational details. The depth of Wiig's analysis is unusual, and the fact that he carries the analysis all the way to concrete actions makes this book an especially valuable addition to the growing literature on knowledge management. A feast for the mind as well as the enterprise!" -- Sue Stafford, Professor and Chair, Department of Philosophy, Simmons College "Drucker may point the way of a knowledge economy, a knowledge business, a knowledge worker, but Karl Wiig instructs us precisely how to take advantage of a dynamic knowledge strategy. In 'People-Focused Knowledge Management', he simplifies the complex, makes the concepts relevant and actionable and leaves the (inevitable) results to us. Finally, we have a resource for creating a compelling knowledge value proposition linking economics, behavior and technology. For decades, his remarkable graphics and penetrating analysis has been a cornerstone for managerial excellence in all corners of the globe and all sectors of the economy. Few can match his roots and vision in this field; and no one will be disappointed with this newest triumph." -- Debra Amidon, Founder and CEO, Entovation International, Ltd., and author of "The Innovation Superhighway" "In People-Focused Knowledge Management, Karl Wiig goes beyond the boundaries of traditional knowledge management and integrates this with recent cognitive research on such diverse subjects as mental models, narrative, conceptual blending, decision theory, and sensemaking, in a very comprehensive treatment." -- Steve Denning, author of "The Springboard" "This book distills the practical and theoretical wisdom of one of the true pionneers in the field of Knowledge Management. The constant interplay of case analysis and fundamental propositions signals the coming of age of the discipline. It takes seasoned practitioners and students alike to the strategic and systematic perspective of management that is reqired to release the power of knowledge in action." -- Francisco J. Carrillo, Professor of Knowledge Management, Center for Knowledge Systems, ITESM "Wiig is uniquely qualified to provide such a thorough and thought-provoking analysis of the role of knowledge and knowledge management in meeting the business challenges that we all face." "As businesses move their attention from capital to human resources, this book should become required reading for managers and senior executives." "Melding theory with application, Wiig has created an invaluable ready reference for everyone who works in the knowledge management arena." -- all 3 above from Alex Bennet; Mountain Quest Institute; Co-Author of Organizational Survival in the New World: The Intelligent Complex Adaptive System; former ChiefKnowledge Officer of the U.S. Department of the Navy "A distinguishing feature of Wiig's book is that he makes the tie of KM to employee motivation and commitment as they (can) lead to greater organizational productivity and effectiveness. As well, he uses stories to facilitate learning, so each chapter starts off with a case vignette - and as the book evolves, so does the complexity of the micro-cases to further his points ... Karl Wiig is one of the most influential developers in the world of knowledge management, and his latest work is well worth the read." - The Learning Organisation
编辑推荐 "Karl Wiig's understanding of the human and organization dynamics of KM is unsurpassed. His decades of experience and insight are captured in this seminal work."
-- Carla O'Dell, Ph.D., President, APQC
"When it comes to weaving together theory and practice, Karl Wiig is a master! People-Focused Knowledge Management illustrates this beautifully. In it he integrates management philosophy with company specific illustrations, cutting edge epistemological theory with specific knowledge management strategies, and current psychological research with operational details. The depth of Wiig's analysis is unusual, and the fact that he carries the analysis all the way to concrete actions makes this book an especially valuable addition to the growing literature on knowledge management. A feast for the mind as well as the enterprise!"
-- Sue Stafford, Professor and Chair, Department of Philosophy, Simmons College
"Drucker may point the way of a knowledge economy, a knowledge business, a knowledge worker, but Karl Wiig instructs us precisely how to take advantage
of a dynamic knowledge strategy. In 'People-Focused Knowledge Management', he simplifies the complex, makes the concepts relevant and actionable and
leaves the (inevitable) results to us. Finally, we have a resource for creating a compelling knowledge value proposition linking economics, behavior and technology. For decades, his remarkable graphics and
penetrating analysis has been a cornerstone for managerial excellence in all corners of the globe and all sectors of the economy. Few can match his roots and vision in this field; and no one will be disappointed with this newest triumph."
-- Debra Amidon, Founder and CEO, Entovation International, Ltd., and author of "The Innovation Superhighway"
"In People-Focused Knowledge Management, Karl Wiig goes beyond the boundaries of traditional knowledge management and integrates this with recent cognitive research on such diverse subjects as mental models, narrative, conceptual blending, decision theory, and sensemaking, in a very
comprehensive treatment."
-- Steve Denning, author of "The Springboard"
"This book distills the practical and theoretical wisdom of one of the true pionneers in the field of Knowledge Management. The constant interplay of case analysis and fundamental propositions signals the coming of age of the discipline. It takes seasoned practitioners and students alike to the strategic and systematic perspective of
management that is reqired to release the power of knowledge in action."
-- Francisco J. Carrillo, Professor of Knowledge Management, Center for Knowledge Systems, ITESM
"Wiig is uniquely qualified to provide such a thorough and thought-provoking analysis of the role of knowledge and knowledge management in meeting the business challenges that we all face."
"As businesses move their attention from capital to human resources, this book should become required reading for managers and senior executives."
"Melding theory with application, Wiig has created an invaluable ready reference for everyone who works in the knowledge management arena."
-- all 3 above from Alex Bennet; Mountain Quest Institute; Co-Author of Organizational Survival
in the New World: The Intelligent Complex Adaptive System; former ChiefKnowledge Officer of the U.S. Department of the Navy
"A distinguishing feature of Wiig's book is that he makes the tie of KM to employee motivation and commitment as they (can) lead to greater organizational productivity and effectiveness. As well, he uses stories to facilitate learning, so each chapter starts off with a case vignette - and as the book evolves, so does the complexity of the micro-cases to further his points . . . . Karl Wiig is one of the most influential developers in the world of knowledge management, and his latest work is well worth the read."
- The Learning Organisation
专业书评 Business/ Management
People-Focused Knowledge Management: How Effective Decision Making Leads to Corporate Success
Karl Wiig
"Karl Wiig's understanding of the human and organization dynamics of KM is unsurpassed. His decades of experience and insight are captured in this
seminal work."
- Carla O'Dell, Ph.D., President, APQC
" Karl Wiig instructs us precisely how to take advantage of a dynamic knowledge strategy. In People-Focused Knowledge Management, he simplifies the complex, makes the concepts relevant and actionable and leaves the (inevitable) results to us. Finally, we have a resource for creating a compelling knowledge value proposition linking economics, behavior and technology. - Debra Amidon, Founder and CEO, Entovation International, Ltd., and author of The Innovation Superhighway
"When it comes to weaving together theory and practice, Karl Wiig is a master! People-Focused Knowledge Management illustrates this beautifully. The depth of Wiig's analysis is unusual, and the fact that he carries the analysis all the way to concrete actions makes this book an especially valuable addition to the growing literature on knowledge management. A feast for the mind as well as the enterprise!"
- Sue Stafford, Professor and Chair, Department of Philosophy, Simmons College
"In People-Focused Knowledge Management, Karl Wiig goes beyond the boundaries of traditional knowledge management and integrates this with recent cognitive research on such diverse subjects as mental models, narrative, conceptual blending, decision theory, and sense making, in a very comprehensive treatment."
- Steve Denning, author of The Springboard
In People-Focused Knowledge Management, noted expert Karl Wiig moves our understanding of the knowledge economy to the next level focusing on the people-the knowledge workers themselves. Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He examines how people learn, remember, make decisions, solve problems and act-in general, how knowledge relates to work behavior. He then shows how this understanding of how people work enables managers to implement structures and processes to improve effectiveness and gain competitive advantage.
Karl Wiig is the Chairman and CEO of Knowledge Research Institute, Inc. He has authored four books and over 60 articles on knowledge management, co-founded the International Knowledge Management Network, and served as a keynote speaker on six continents.