基本信息出版社：McGraw-Hill Professional
页码：64 页
出版日期：2007年05月
ISBN：0071493379
条形码：9780071493376
装帧：平装
正文语种：英语
丛书名：The McGraw-Hill Professional Education Series
外文书名：高效沟通

内容简介 在线阅读本书

This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations.

作者简介

Lani Arredondo has inspired thousands of people through her training sessions and keynote speeches. Clients from a diverse range of businesses have learned from her proven and practical skills for improved performance and she has earned countless awards, including National Marketing Support Manager of the Year.