基本信息出版社：McGraw-Hill Higher Education
页码：806 页
出版日期：2005年05月
ISBN：0071115536
条形码：9780071115537
装帧：平装
正文语种：英语
外文书名：运营管理之竞争优势: 附带学生DVD和OLC卡

内容简介 Jacobs and Chase continue to lead the field of Operations Management with cutting edge up to date content, technology, and motivation.
作者简介 Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute. F. Robert Jacobs is currently department chairman at Indiana University. He has a PH.D from Ohio State and is past Vice President of the Decision Sciences Institute, Information Technology Coordinator for Decision Sciences Institute for 1997, as well as Associate Editor on the board of the Journal of Operations Management.