基本信息出版社：McGraw Hill Higher Education
页码：874 页
出版日期：2004年02月
ISBN：0071112197
条形码：9780071112192
装帧：平装
正文语种：英语
外文书名：运营管理: 附带学生DVD和Power Web

内容简介 Stevenson's "Operations Management" surveys the field of operations in both the services and manufacturing. As always, this new edition offers complete, balanced, and flexible coverage of operations management. With hands-on examples and support in the text, and the most extensive technology support package available, your students will have a practical, deep, up to date, and motivating study resource. Combine that with the clear explanations of topics, and the countless presentation enhancements-suggested by instructors like you - this new Eighth Edition is the best ever. Coverage flows from the overall strategic issues of designing products and services and making major capacity and location decisions, through the operating processes and control systems, including well supported quantitative applications. Many specialty topics and quantitative techniques are segmented as supplements that can be highlighted or bypassed depending on your course structure. They are also supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets.
作者简介 Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.