基本信息出版社：Free Press
页码：128 页
出版日期：2002年02月
ISBN：074323538X
条形码：9780743235389
版本：1
装帧：精装
外文书名：惊人之作: 积极关系的力量
内容简介 在线阅读本书
What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home.
When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).
In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.
编辑推荐 From AudioFile
Here's another quick-fix corny book by the author of the ONE MINUTE MANAGER. Even with Tony Roberts's professional skill, this text sounds contrived. There's a lot more to business and family relationships than pats on the bac--let's get real. Roberts sounds middle-aged and reads slowly. But he sounds noticeably skeptical--you can hear the doubt in his voice--and his portrayal of the management consultant who espouses this plan is just too bright and chirpy. The value of this too long production can be reduced to two words--praise everyone. A.G.H. © AudioFile 2002, Portland, Maine-- Copyright © AudioFile, Portland, Maine --This text refers to the Audio CD edition.