基本信息出版社：Pfeiffer
页码：32 页
出版日期：2008年11月
ISBN：1604910593
International Standard Book Number：1604910593
条形码：9781604910599
EAN：9781604910599
版本：Bklt
装帧：平装
正文语种：英语
丛书名：J-B CCL (Center for Creative Leadership)

内容简介 The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need to understand the patterns of response that people express and to customize intervention strategies to help them make the transition. People can pass through a given response stage and move to one that is more effective--especially if you provide timely intervention and support. This guidebook will help you understand how people, including yourself, are responding to change and what you can do to help them move forward.