基本信息出版社：Hyperion
页码：192 页
出版日期：2002年04月
ISBN：0786868686
International Standard Book Number：0786868686
条形码：9780786868681
EAN：9780786868681
装帧：精装
正文语种：英语

内容简介 在线阅读本书

FISH! told the story of a fictional company which transformed itself by applying lessons learned from Seattles famous Pike Place Fish market. Now, with FISH! TALES, readers can learn how real-life businesses and individuals energized their workplacesand their livesby implementing the lessons from FISH! Best of all, the book stands on its own for newcomers to the FISH! philosophy. FISH! TALES focuses on diverse companies, such as a bustling Sprint regional customer service center, a quiet neuro-surgical unit at a major hospital, and a brilliant car dealership. It features dozens of short takesquick and easy ways to apply the FISH! philosophy right now. And it includes a detailed program with specific steps and action plans.
媒体推荐 "FISH! shows you how changing your attitude lets you enjoy your work and your life." -- Spencer Johnson, M.D., author of Who Moved My Cheese?

"I guarantee that every manager will benefit from FISH! . . . it will motivate people to take pride in what they do." -- Ken Blanchard, coauthor of The One Minute Manager
编辑推荐 Fish! Tales is Stephen C. Lundin, John Christensen, and Harry Paul's follow-up to Fish!--their enormously popular fable that draws lessons aimed at combating dysfunctional workplaces from the happy fishmongers at Seattle's Pike Place Market. In Fish! Tales the authors show how these lessons were put into practice at businesses both big (a major hospital and long-distance carrier) and small (a local car dealership and roofing company). Anyone who enjoyed Fish! (or, for that matter, Who Moved My Cheese?) or is looking for a motivational tool to help energize their own workplace, should find this short, upbeat primer worthwhile. --Harry C. Edwards