基本信息出版社：Pearson Education (US)
页码：625 页
出版日期：2008年01月
ISBN：0135032806
International Standard Book Number：0135032806
条形码：9780135032800
EAN：9780135032800
版本：7th International edition
装帧：平装
正文语种：英语

内容简介 For undergraduate/graduate Principles of Management and Management Skills courses. Whetten/Cameron teaches students the ten essential skills all managers should possess in order to be successful.
目录
INTRODUCTION -- THE CRITICAL ROLE OF MANAGEMENT SKILLS PART 1: Personal Skills CHAPTER 1 - DEVELOPING SELF-AWARENESS CHAPTER 2 - MANAGING PERSONAL STRESS CHAPTER 3 - SOLVING PROBLEMS ANALYTICALLY AND CREATIVELY PART 2: Interpersonal Skills CHAPTER 4 -- BUILDING RELATIONSHIPS BY COMMUNICATING SUPPORTIVELY CHAPTER 5 -- GAINING POWER AND INFLUENCE CHAPTER 6 -- MOTIVATING OTHERS CHAPTER 7 -- MANAGING CONFLICT PART 3: Group Skills CHAPTER 8 - EMPOWERING AND DELEGATING CHAPTER 9 - BUILDING EFFECTIVE TEAMS AND TEAMWORK CHAPTER 10 -- LEADING POSITIVE CHANGE PART 4: Specific Communication Skills SUPPLEMENT A -- MAKING ORAL AND WRITTEN PRESENTATIONS SUPPLEMENT B -- CONDUCTING INTERVIEWS SUPPLEMENT C -- CONDUCTING MEETINGS PART 5: Appendices APPENDIX 1 -- GLOSSARY APPENDIX 2 - REFERENCES
……