出版日期: 1997年8月1日

With hundreds of ready-to-use model business letters that you can adopt for your own business correspondence!

These clear, easy-to-follow sample letters cover the most important types of business correspondence:
* Proposals and requests for bids or information
* Claims, complaints, and policy statements
* Sales and solicitation letters
...And many more!

They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across-and get the results you want.

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