Every manager and leader has the potential to be a brilliant coach.

Great coaching increase people's engagement, learning and performance. Coaching is the must-have leadership skill that helps you get the best from your team, and Brilliant Coaching shows how you can have it too.

By adopting methods specifically developed and proven in business, you’ll discover what it takes to be a leader or manager who can coach, and apply simple coaching principle in everyday scenarios. With Brilliant Coaching you’ll unlock your inner coaching ability and reap the visibly rewards quickly.

· Feel confident in your ability to be a great coach

· Put core coaching skills into action

· Increase performance in your workplace

'Extremely effective tips on coaching principles backed up by true-to-life examples and exercises throughout. A “brilliant” tool for success.'

Stephen R. Covey, author of The 7 Habits of Highly Effective People

作者简介

Julie Starr is a highly respected coach and management consultant who works with both organisations and individuals. She has over 20 years’ experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fulfilment, to develop coaching practices and principles that really work.

目录

Table of Contents

Part One: Awareness

What is coaching and how does it work? Coaching as an effective aid to engagement. NEW What is the mindset of a coaching manager? How does our ego limit our ability to coach? UPDATED

Part Two: Ability

Building rapport or relationship Focussed listening Asking effective questions A flexible style of influence UPDATED Giving constructive feedback

Part Three: Application

Off-line – Coachee has topic or agenda Off-line – Manager has topic or agenda Off-line – Both coachee and Manager have topic or agenda On-line – Response Coaching

Part Four: Action

Taking your learning forward

Online resources

Coaching toolbox aids and templates. NEW

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