Part II

A: WHAT IS IMPORTANT WHEN ...?

Meeting foreign clients for the first time

* Foreign language skills

* Knowledge of cultural differences

B: WHAT IS IMPORTANT WHEN ...?

Deciding whether to buy or rent office equipment

* Cost

* Speed of technological change

C: WHAT IS IMPORTANT WHEN ...?

Aiming to increase staff productivity

* Offering bonuses

* Creating a pleasant environment

A: WHAT IS IMPORTANT WHEN ...?

Choosing transport for a business trip

* Convenience

* Cost-effectiveness

B: WHAT IS IMPORTANT WHEN ...?

Aiming for promotion

* Quality of performance

* Company loyalty

C: WHAT IS IMPORTANT WHEN ...?

Exporting goods or services for the first time

* Personal contacts

* Professional advice

Part III

Your company is sending a small group of employees away together for three days to encourage them to work as a team.

You have been asked to help plan the programme.

Discuss the situation together, and decide:

* what practical arrangements the company needs to make before the trip

* what work and leisure activities would be suitable for the group