1. you are configuring a portable windows 2000 professional computer for access to a routing and remote access server via dialup. the computer has a smart card reader and appropriate drivers installed. you install the mmc to request a new certificate. you install the certificate to use the smart card and want to use this smart card for authentication when connecting to the remote access server. which options should be enabled when configuring advanced security options for the dialup connection?

　　a. eap

　　b. encrypted password

　　c. chap

　　d. spap

　　e. ms chap v2

　　answer：a

　　2. logged in as a local administrator, you schedule a task to run in 15 minutes. when you return in one hour, it has not run. the system log file contains the error, “the task scheduler failed to start due to the following error: the service did not start due to login failure.” what should be done to correct the problem?

　　a. set the task scheduler service to log on with a local system account.

　　b. start the remote rpc service.

　　c. log off, then log back on to the computer with an account in the power user group.

　　d. grant the appropriate ntfs permissions to all drives.

　　answer：a

　　3. a user reports slow system performance on her windows 2000 professional computer with 64 mb of ram and 100 mb free disk space. which of the following will improve performance?

　　a. add the user to the power users group.

　　b. set the total paging file to use 75% of physical memory.

　　c. use disk cleanup to remove temporary files and unnecessary program files.

　　d. ensure that the performance option for the computer is optimized for background service.

　　answer：c

　　4. a user downloads an updated device driver for his windows 2000 professional computer and asks for assistance installing it. you are unsure of the source of the driver, and don’t want the user to be unproductive for many hours if the installation causes unforeseen problems. how should you install the driver?

　　a. save existing driver files to a directory on the computer. install the new driver and reboot. if you encounter problems, reboot to the last known good configuration.

　　b. install the driver. backup the registry. check the device manager for any conflicts. reboot if none are found.

　　c. view the advanced properties of the driver file. check for an official signature on the file. install the driver if you find a signature.

　　d. run a file signature verification survey to verify that the driver is digitally signed. do not install if no digital signature is found.

　　answer：d

　　5. you are assigned the task of installing the same image of windows 2000 professional and associated applications on 60 computers with diverse hardware configurations. you install windows 2000 professional and all standard software on one of the computers. you log on as a local administrator and configure the applications and desktop settings. you run the setup manager and create a sys-drop.inf file. you copy sys-drop.inf and setup1.exe to the c:\sys-prep folder. you run sysprep.exe and run third party disk imaging software. you copy the image to the server and test it on another pc. after importing the image, the computer does not run at all. what must you do to correct your imaging process? (choose two)

　　a. copy sysprep.inf to c:\sysprep.

　　b. copy the administrator profile to the default users profile and grant permissions to everyone to use the profile.

　　c. include the pnp parameter when running sysprep.exe.

　　d. include the nosidgen parameter when running sysprep.exe.

　　answer：a,b