有意思的.(Climbing the social Web ladder)
如果Web上群的使用者行等分，看似益，但藏有Marketing的研究及考值，以下篇文章使用者以梯的念分六等，指出Marketing研究人在研究市的程中若可以助User往上攀爬等，有助公司在客服上取得更好的成，文中以AppleDell家公司例，可以看出Mac的User因可以吸收更多Web 2.0的相知，有瓜分市!!



(：以下文章出自ZDNet，符合站上Blog的明!!)

Climbing the social Web ladder by ZDNet's Dan Farber -- Forrester analysts Charlene Li and Josh Bernoff have published a report, "Social Technographics," ($279) that identifies six levels of participation in the realm of social media or the social Web in the U.S. based on a recent survey. The results are not surprising, but looking at target markets from a "social technographic" perspective can [...]